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ISSG opens temporary shelter at Penzance Quay

The Isles of Scilly Steamship Group has installed a temporary shelter on Penzance Quay and reopened a closed shelter to help shield passengers from the elements.

It is the first stage of a plan to improve the experience of passengers travelling on Scillonian III.

The temporary shelter, made of converted containers, is in place for the remainder of the 2017 season to provide relief from bad weather for passengers waiting at Penzance Quay to board Scillonian III.

The structure is designed to create a short-term passenger waiting area while team members work on a longer-term solution for next year.

The old passenger shelter, which has been used as a storeroom for some time, has also re-opened.

Mark Howarth, the new Managing Director of the Isles of Scilly Steamship Group, said: “It is one of my priorities to improve the travelling experience for our passengers. This first initiative is one we identified as a quick-fix temporary solution.

“We are limited by the historic listed structure of Penzance Quay, so we are prohibited from erecting anything permanent. However, my team has worked very hard to put up the temporary shelter in record time, and to clear out and reopen the old shelter on the harbour wall.

"We are working hard with Cornwall Council and other stakeholders to progress to a much-improved permanent solution for the future. We are also working on other initiatives at the moment to improve the customer experience for people travelling by both sea and air.”


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